Friday, July 29, 2011

Customer courtesy can boost your business success | The Republic - The Republic

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Customer courtesy can boost your business success | The Republic
The Republic
It was on a cruise ship, and we are happy to report that old-fashioned courtesy, respect and over-the-top customer care is still alive. Throughout the voyage each of the crew members referred to us as "Madam" or "Sir," greeted us with "good morning," ...

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